Garage door cable broke, not only the spring, causing the door to tilt over to one side.
Often, when a part of the pulley system breaks on a garage door, it’s the spring. However, in this case, it was one of the lift cables. Only one actually broke, however, the second garage door cable was frayed to a serious degree, meaning it would very likely break soon too. That can lead to more repairs from impact and wear and tear, so it’s preferable to replace both at the same time. We offered Mr. Yale to replace both garage door lift cables to ensure smooth sailing from here on out.
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* $29 service call - deducted from the service
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